Company 1. Tatranská akciová spoločnosť with registered office at K vodopádom 4051, 059 85 Štrbské Pleso, IČO: 31 395 783, registered in the Commercial Register kept by the Prešov District Court, section: Sa, Insert č. 10427 / P (hereinafter referred to as “the Company”) is the holder of the decision on accreditation and issuance of accreditation certificate issued by the Ministry of Education, Science, Research and Sports of the Slovak Republic, no. 2015-17805 / 50083: 8-30AA on 30.09.2015 for professional qualification ski instructor of first qualification, ski instructor II. Qualification level, ski instructor III. The qualification level and the decision on accreditation and the issue of accreditation certificate issued by the Ministry of Education, Science, Research and Sports of the Slovak Republic, no. 2015-17805 / 50045: 7-30AA Qualification Level I snowboard instructor. The company carries out extra-curricular education under the “Snowline” educational label.
These general business conditions govern the provision of extra-curricular educational activities under the “Snowline” educational label and the modification of the related rights and obligations (hereinafter referred to as the “GTC”)
1. Course contents
1.1. The subject of the individual courses is the acquisition of professional qualification ski instructor of the first qualification or ski instructor II. Qualification level or ski instructor III. A qualification level or a first level snowboarding instructor (Qualification Courses), or retraining of the course participants, their training, special training for skiers, snowboarders and ski school trainings (“Advanced courses”) (Qualification courses and Additional courses together with “Courses”).
1.2. Courses are listed by the Company on its own capacity and to the extent and in the offer published on the Company’s website: www.snowline.sk.
1.3 The company reserves the right to change the published courses (place and time of the proceedings) and reserves the right to cancel the published Course or its part (eg due to the non-fulfillment of the number of course participants).
2. Sign in to the Course
2.1. Subscription to the Courses is accomplished by filling in the application form (“Application”) on the Company’s website www.snowline.sk and by following the instructions on the website or by sending the Application to the email address: info@snowline.sk or by sending the Application in writing to the registered address of the Company .
2.2 By submitting an application for a course or parent / legal representative of a course participant, he / she confirms that he / she has become acquainted with those GBCs and undertakes to observe them.
2.3 The company will send the candidate a certificate confirming that he / she has entered the selected course and an advance invoice to cover the price of the course at the e-mail address given in the application form.
2.4 The contract between the Company and the bidder for the course arises on the date of payment of the course price.
2.5. The Company reserves the right to refuse the Applicants’ Applications for the Course if the capacity of the published Courses is fulfilled.
3. Course price and payment terms
3.1. The rate of the course is payable on the basis of the advance invoice sent to the applicant for a course on the e-mail address given in the Application Form. The price of the course is payable by the interested party within the due date specified in the advance invoice.
2.3 The course price can be paid by bank transfer to the bank account of the Company listed in the advance invoice or by cash deposit at any branch of the bank in which the Company has an account held.
3.3 When deciding the price of the course, the applicant is obliged to indicate the advance invoice number, which serves as the contact details of the payment, variable symbol. In the event of any change or cancellation of the Application, When withdrawing from the contract, the course participant is obliged to enter the advance invoice number.
3.4. The price of the course is considered to have been paid on the date of the Fee Price assignment in favor of the Company’s bank account specified in the advance invoice. After payment of the course price, the Company will issue to the participant a tax document which will be handed over to him on the first day of the course.
3.5. In case the bidder does not pay the Prize Rate within the due date, the day after the maturity expiration date, the Application sent to the bidder will be canceled and the Company will no longer register the course as a course participant.
3.6. The company does not allow payment of the course price in installments. The course price must be paid in full on the due date.
3.7. The capacity of the courses is limited, and priority is given to course participants who have paid the course price earlier.
3.8 The cost of learning materials is included in the course price.
4. Qualifying courses
4.1. Qualifying courses take place in the form of intensive one-time courses, individually for each qualification level, except for III. Qualification level, in which the training is divided into three (3) educational blocks, with the aim of obtaining accreditation for the appropriate qualification degree
2.4 Each qualification course consists of theoretical and practical training and ends with final examinations. Theoretical preparation with lectures in the form of lectures is divided into general and practical part. Theoretical lectures are attended by lecturers in lecture rooms directly at the facility where accommodation is provided for course participants. The practical part takes place on a slope in the ski resort. The size of the tuition groups on a slope is determined by the Company on the basis of the available options and capacities, as a rule the minimum number is 8 and the maximum 15 course participants in the practical part group. Theoretical blocks are lectured in lecture rooms for all course participants jointly, respectively. Are distributed for skiers and snowboarders, if required for a lecture specialization.
3.4 Each Qualifying Course ends with final examinations consisting of a theoretical and practical part with the overall possible result of “Positive” or “Negative”. In case of a positive test result, the course participant obtains the certificate “instructor of the appropriate qualification and grade” or “waiting” if the participant in the course did not pass the final examination but it is possible to repair it. Upon successful completion of the Qualification Course, the course participant will receive a certificate of accredited education. Certificate of accredited education The company sends a successful course attendant by post or it is possible to pick it up personally, 20 working days after the final exam. It is not possible to deliver a certificate of accredited education electronically.
4.4 Participants in the Qualification Course may become a natural person who has completed basic education and a Qualification Course. – Ski instructor III. Degree must have completed the full-time general / vocational secondary education.
4.5 The method of organizing the Qualifying Course, its course and conditions are specified in the Qualifying Course conditions for each qualification and grade and are published on www.snowline.sk.
4.6 The Participant is not entitled to the refund of the Course Price or an aliquot thereof or to any other monetary or non-pecuniary compensation for obstacles incurred on its part that prevent him / her from successfully completing the Qualification Course. If the course demonstrates that he or she is in serious qualifying family or health grounds and presents an adequate certificate (medical report), the Company will allow the course participant to participate in the next qualifying course of the same qualification degree, subject to a maximum refund of the course term For 15 months from the occurrence of the obstacle.
4.7 Missed lessons can not be replaced, transferred to other periods, or replaced with other groups.
4.8 The company is not responsible for the impossibility of completing the Qualifying Course for reasons on the part of the course participant or for failing to pass the final examination.
4.9 Each course participant is required to protect his head with a protective helmet during the practical part of the Qualifying Course.
5. Additional courses
1.5 Additional courses are organized by the Company on the basis of individual Applications. The conditions and course of the Additional Courses will always be negotiated individually with the relevant course participant.
2.5 The Participant is not entitled to a refund of the Course Price or an aliquot thereof or to any other monetary or non-pecuniary compensation for any obstacles incurred on its part which prevent him / her from completing the Additional Course. If the course demonstrates that he / she will be in serious social or family circumstances, he / she will be able to take part in the additional course at the completion of the supplementary course and that he / she has a valid certificate (medical report) Months after the occurrence of the obstacle.
3.5 Missed lessons can not be replaced, transferred to other periods, or replaced with other groups.
4.5 The Company is not responsible for the impossibility of completing the Additional Course for reasons on the part of the course participant.
5.5 Each course participant is required to protect the head with a protective helmet in the course of the additional course on the ski track.
6. Cancellation of the Application, Cancellation of the Course, Withdrawal from the Contract
6.1 In case the bidder does not pay the Price on the due date, the day following the maturity of the maturity period, the Application sent to the bidder will be canceled and the Company will no longer be interested in the exchange rate as a participant.
6.2 The Company reserves the right to cancel the published Qualifying Course with less than eight (eight) participants.
6.3 The Company reserves the right to change the Exchange Rate (change of the place and date of the Course, cancellation of the lesson). In the event of a Kurov change, the company shall immediately inform the participant of the change course.
6.4 The Company may, due to failure to meet the Qualification Course capacity (minimum number of participants is 8) Qualifying course to cancel and withdraw from the contract. Prior to withdrawing from the contract, the Company will offer a courseholder another substitute term for a course of the same degree. If the replacement term offered does not qualify for the course, the Company will refund the course price paid to the course participants within 10 working days of the date of withdrawal.
6.5 The Company may withdraw from the contract due to the capacity of the Qualifying Course. Prior to withdrawing from the contract, the Company will offer a courseholder another substitute term for a course of the same degree. If the replacement term offered does not qualify for the course, the Company will refund the course price paid to the course participants within 10 working days of the date of withdrawal.
6.6 The company may withdraw from the contract if the course participant does not attend three (3) days or more on a ski slope. In such a case, the course participant is not entitled to a refund of the prize price paid or its aliquot, nor is it entitled to any monetary or non-pecuniary compensation.
6.7 The Company reserves the right to cancel the Course and to withdraw from the Contract during the course of the Course either because of extraordinary circumstances or due to force majeure (inappropriate climate conditions, reduction of the number of lecturers, etc.). In this case, the Company will return the proportional part of the course price to the participant of the course, and the paid price will be deducted from the cost of the tuition already provided and the accommodation provided. Part of the course price, which corresponds to the value of the skipass, is not returned. The Company will return an aliquot of the Price within 10 working days of the date of withdrawal.
6.8 The Company reserves the right to withdraw from the contract and to cancel it without any compensation if the course participant threatens the property of the Company, the accommodation provider, the ski center operator, the property or the health of the other participants in the course, the lecturers of the course or seriously disturbs the course.
6.9 A course participant may withdraw from the contract without the obligation to pay the cancellation fee and without giving any reason within three (3 calendar) days before the commencement of the Course.
6.10 A course participant may withdraw from the contract without giving a reason and a period of more than three (3) calendar days prior to the commencement of the Course with the obligation to pay the cancellation fee in the amount and within the time limit specified in Article 7 of the GBC.
7. Cancellation
7.1. If a course participant withdraws from the contract within two (2) days or less prior to the commencement of the Course, he / she is required to pay a cancellation fee of 50% of the Course Fee. For the purposes of calculating the cancellation fee under this point, the price of the course is considered to be only the price of the fee for the course, excluding the price of the skipass and the price of the accommodation.
2.7 If a course participant withdraws from the contract on the day of commencement of the Course, he / she is obliged to pay a cancellation fee of 100%. Price of the Course For the purpose of calculating the cancellation fee under this point, the Full Price of the Course, including the Skipass Price and the Accommodation Rate.
7.3. If the participant withdraws from the contract, the Company will send a notice to the course participant in writing or by e-mail about the claim of the Company for a cancellation fee and its amount in accordance with these GBCs within 14 days of the date of termination of the course participant. The Participant of the Course agrees and acknowledges that the Company is entitled to unilaterally offset the participant’s claim for the refund of the exchange rate paid to the Company’s claim against the Company’s claim for a cancellation fee of the amount specified in Of these GBCs and the amount in which these receivables are payable and the amount exceeding the reciprocal claims of the participant and the Company in favor of the participant will be paid by the Company by bank transfer to the bank account of the participant of the exchange rate, Days from the day following the date of withdrawal of the course participant.
8. Complaint:
8.1 The provision of services by the Company in the context of extracurricular educational activities under the “Snowline” brand is governed by the relevant provisions of Act no. 40/1964 Coll. Of the Civil Code, as amended, in conjunction with the relevant provisions of Act no. 250/2007 Coll. On Consumer Protection and on Amending the Act of the Slovak National Council no. 372/1990 Coll. On offenses as amended, as amended, and other generally binding legal regulations.
8.2 The Course Participant has the right to provide services within an extracurricular educational activity within an agreed or customary scale, quality, quantity and time.
8.3 The Course Participant is obliged to claim the Service (claim) without undue delay after he / she finds the reasons for claiming (a defect or defect of the extra-curricular educational activity, its failure to provide, a lesser extent, etc.), but not later than 2 working days after The date when the agreed extra-curricular training was not carried out, or With the defect, otherwise the right to claim is canceled.
8.4 The course participant is obliged to submit a proof of payment of the course price and identity card when submitting a claim. After reviewing the claim, the company will decide on how to handle the claim immediately, in more complex cases within 3 business days. The deadline for handling the claim shall not exceed 30 days from the date of its application. The course participant will be notified of the way the complaint is handled to the email address given in the Application Form. The course participant is obligated to provide the Company with the necessary assistance required by the Company to handle the complaint.
9. Privacy Policy
9.1 The Company carries out the processing of personal data in accordance with generally binding legal regulations of the Slovak Republic, in particular in accordance with Act no. 122/2013 Z.z. On the Protection of Personal Data and on Amendments to Certain Acts, as amended by Act No. 84/2014 Z.z. In the current and current version (hereinafter referred to as the “Act”).
9.2 The company will process the personal data of course participants in order to register for the course, register of participants Course and issue of certificate to successful graduates Qualifying courses Personal data are processed for the time necessary to fulfill the purpose of processing – subscription to Course, registration of Course participants and certificate issuance to successful graduates Qualifying courses, But for a maximum of five years from the collection of these data. Personal data processed for the purpose of subscribing to the Course, registering Course participants and issuing a certificate to successful graduates Qualifying courses are processed by the Company pursuant to Section 10 Article 3 (B) of the Act without the consent of the persons concerned.
9.3 The Company may process processing operations involving the cross-border transfer of personal data transmitted abroad within the European Union Member States or the European Union during the processing of personal data. Access to these data from abroad through remote access due to the administration of the information system by an intermediary based in that country. During the transmission, the operator ensures maximum protection of personal data by encrypting and using software and hardware tools to secure the transferred data.
9.4 The company uses high ethical standards and respects the privacy of course participants. Except for the provision of data required by law or other generally binding legal regulations, the Company will not disclose or disclose any personal data to third parties or other recipients without the consent of the course participant.
9.5 The Company, in accordance with the laws of the Slovak Republic, carries out all measures and operations for the processing of personal data in such a way that the persons concerned are properly and timely informed about their rights under the legislation of the Slovak Republic, but also on the basis of European legislation and binding international treaties And conventions. In the event of receipt of a legitimate request from the person concerned, the Company shall treat this request within 30 days of the date of receipt of the request.
9.6 In particular, the person concerned has the right, in response to a written request addressed to the Company, to request information about whether or not his / her personal data are processed in the Company’s information systems, from which source his / her personal data was obtained, the extent or the list of processed personal data, Or liquidation of their incomplete, incorrect or outdated personal data, the destruction of personal data whose processing purpose has already ceased to exist or is being processed unlawfully.
9.7 The person concerned has the right to object to the processing of personal data for purposes other than those for which the personal data were lawfully rendered and against the processing of personal data which could unduly and reasonably interfere with his or her rights and the rights of the protected interests if this objection is justified . The Company is required to block and disassemble such personal information without delay as soon as circumstances allow.
9.8 The person concerned has the right, in the event of a suspicion of unauthorized processing of personal data, to submit a petition to the Personal Data Protection Office of the Slovak Republic for the initiation of proceedings for the protection of personal data.
9.9 The person concerned who has no legal capacity in its entirety exercises his rights through a legal counsel.
9.10 The rights of a person who is no longer living can be claimed by a close person under special legislation of the Slovak Republic.
10. Final provisions
1.10 GTC and legal relationships arising thereunder are governed by the laws of the Slovak Republic.
2.10 (Ii) changes in the financial, economic or social situation on the territory of the Slovak Republic, (iii) changes in the relevant legislation, or (iv) from another, not specifically specified , A serious reason.
10.3. The change of GTC is effective on the day of publication on the website www.snowline.sk.
4.10 GTC will enter into force and effect on 26.11.2015.